Please read this Privacy Policy carefully before using (the "website"). By accessing, browsing and using the site, you acknowledge that you have read and understand it's Privacy Policy. This Policy applies to your use of this site only; should you follow a link on this site to another website, you are no longer covered by this Policy. (hereinafter "we, "us", Swapartment") owns and operates the Site. We reserve the right to modify this privacy statement at any time with or without notice.

Your Use of other Members' Information

By accepting this Privacy Statement, you agree that, with respect to other members' personally identifiable information that you obtain through the Services, Swapartment hereby grants to you a license to use such information only for: (a) Home exchange related communications that are not unsolicited commercial messages, and (b) any other purpose to which such member expressly agrees after complete disclosure of the purpose. In all cases, you must give members an opportunity to remove themselves from your database. In addition, under no circumstances, except as defined in this Privacy Statement, may you disclose personally identifiable information about another member to any third party without our consent and the consent of such other member after adequate disclosure. We and our members do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a member to your mail list (email or physical mail) without their express consent after adequate disclosure.

Information We Collect

Our primary goal in collecting personal information is to provide you with a smooth, efficient, and customized experience. This allows us to provide services and features and to customize our service to make your experience better. You agree that we may feature members' postings, including your postings, in, among other places, editorials and newsletters that we may periodically send out to our members. The only information which will be posted is the information which you choose to display when you create your posting. Your postings can be viewed by other members and the general public and we cannot prevent third parties from copying and displaying information which is posted. While we cannot prevent such actions by third parties, the content of our website is copyright protected and it is our policy to prosecute any such improper copying of information which you have posted. To the extent you do not want certain information to be viewed, do not place that information on your posting. We may, through agreements with other websites, allow your listing information to be posted on such websites. Such postings will not include any of your contact information, nor will we allow those websites or their users to contact you directly, but we will instead have those users re-directed to our website and/or your listing on this website. Please note that your personally identifiable information will be stored and processed on our computers in the United States. The laws regarding the handling of personal data in the United States may differ from the laws of other countries but, as we explain below, we will hold and transmit your information in a safe, confidential and secure environment.

Use of "Cookies"

We use data collection devices such as "cookies" on certain pages of our website. "Cookies" are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a "cookie." Cookies can also help us provide information which is targeted to your interests. We use this information to determine our members' demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL of the website that you visited prior to our website (whether this is on our site or not), the URL of the website you next go to (whether this URL is on our site or not), what browser you are using, and your Internet Protocol ("IP") address. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits. We may use a third party advertising company to serve ads on our behalf across the Internet. That advertising company may also collect anonymous information about your visits to our website. This is primarily accomplished through the use of a technology device, commonly referred to as a Web beacon, cookie or an action tag, which is placed on various web pages within our website or in an HTML e-mail that allows the third party advertising company to collect anonymous information. There may also be a number of services offered by external service providers that help you use our website. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policies, if any. Some of the third party advertisers that we use have their own privacy policies and may allow you to opt out of having your information collected as discussed above.

Our Use of Your Information

We use information in the files we maintain about you, and the other information we obtain from your current and past activities on the website to resolve disputes, troubleshoot problems and enforce our Terms and Conditions. At times, we may review the data of multiple members to identify problems or resolve disputes. In addition, there may be instances arising out of a verified exchange that one party to the exchange may have an urgent need for the other exchange member's contact information. In those instances, we may, in our sole and absolute discretion, provide a member's contact information to the other member of such verified exchange. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze website usage, improve our content and product offerings, and customize our website's content, layout, and services. These uses improve our website and may better tailor them to meet your needs. You agree that we may use your information to contact you and to deliver information to you that, in some cases, is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the website. By accepting this Privacy Statement, you expressly agree to receive this information. If you do not wish to receive these communications, you may opt out of the receipt of certain communications.

Our Disclosure of Your Information

Due to the regulatory environment in which we operate, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. By way of example (without limiting any of the foregoing), we may be required to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our website. Accordingly, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be used or disclosed.

Financial Information

Under some circumstances we may require certain additional information, including but not limited to your credit card billing information. We use this financial information, including your name, address, and other information to bill you for use of our services. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information on the website, you consent to our providing of your financial information to our service providers and to such third parties as we determine necessary to support and process your activities and transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process and support your transaction or activity. By purchasing, or registering for, or making reservations for products or services of third parties offered on the website, or by participating in programs offered on the website that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Any of these various third parties may be authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Additionally, you agree that we may use and disclose all information submitted to such third parties in the same manner in which we are entitled to use and disclose any other information that you submit to us.


We aggregate (gather up data across multiple members' accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit card number and bank account number, are never disclosed to marketing advertisers. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.

Legal Requests cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with any investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

Regarding Children

Children are not eligible to use our services, and we ask that minors (under the age of 18) not submit any personal information to us.

International Users - Applicable Law

Swapartment collects, processes, stores, discloses and disposes of Personal Information and/or Property Information or any other information that you submit to us in accordance with applicable United States law. Please note that the Personal Information, Property Information or any other information you submit to Swapartment will be transfered to the United States to be processed by Swapartment in order to provide the site and it's services to you or for such other purposes set forth in this Policy. If you are not a resident of the United States, you acknowledge and agree that Swapartment may collect and use your Personal Information, property Information, or any other information, as discussed in this Policy, outside your resident jurisdiction. In addition, Swapartment may store such Personal Information, Property Information or other information in the United States, outside your resident jurisdiction. Please be aware that the United States law may offer different levels of protection for Personal Information, Property Information or other information that may be available in your country.

Other Information Collectors

Except as otherwise expressly described in this Privacy Statement, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our website or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since the we do not control the privacy policies of any third parties, you should investigate their policies before you disclose your personal information to them.

Other Limitations

While Swapartment takes reasonable steps to safeguard and prevent unauthorized access to your information, we cannot be responsible for the acts of those who gain unauthorized access and we make no warranty, express, implied or otherwise, that we will prevent unauthorized access to your private information.


We may change this Privacy Statement from time to time based on changes in the law, your comments, or our need to accurately reflect our data collection and disclosure practices. We will notify you about significant changes in the way we treat personal information by sending you a notice via email or by placing a prominent notice on our website.